Removal & monitoring
Yelp
Yelp is less dominant in Australia than the US but still carries weight for hospitality, health, and beauty businesses with an international or tourist customer base.
Why Yelp matters
Yelp's review filtering algorithm can be unpredictable, and a fake review that slips through recommended reviews is highly visible to anyone researching your business.
How removal works here
We assess the review against Yelp's content guidelines and lodge removal requests through Yelp's official business support channels.
What ongoing monitoring covers
Monitoring tracks new Yelp reviews alongside your other platforms in one place.
Questions
Yelp removal — frequently asked
You can respond publicly, but a response doesn't undo the damage of a fake review sitting on your profile. Where the review breaches Yelp's guidelines, removal is the more durable fix.
Yelp's own recommendation software filters reviews it considers less reliable, but filtering isn't something we can request on your behalf — it's a separate, automated process to the removal work we do for reviews that breach Yelp's content guidelines.
No — a business can't take down its own Yelp review, however unfair it looks. Only Yelp can remove one, and only where it's been reported and found to breach Yelp's content guidelines, which is exactly what our assessment covers.
Other platforms we cover
View all platforms →Something live on Yelp?
Get a free assessment and a price agreed upfront — no fee unless it comes down.
Or call us directly: 0494 721 942