Google Business Profile

Submit the listing link through our free assessment form. We check it against Google's review policies for signs it qualifies for removal, then agree a fixed price to run the escalation. No fee unless it comes down.

Sometimes — Google's policies cover more than outright fake reviews, including off-topic content, conflicts of interest, and harassment. We'll tell you honestly at the free assessment stage whether your case qualifies.

No — flagging a review through Google's official policy channels is a normal, expected part of managing a listing. It's a different process to actions that risk suspension, like posting fake reviews yourself or manipulating your own profile.

No — a business can't unilaterally delete a customer's review, even an unfair one. Only Google can take a review down, and only once it's been flagged and found to breach Google's own review policies. That assessment and escalation is exactly what our process handles.